Product FAQs
- What are the Powernoodle steps based on?
- Do I need to run through all the steps?
- What are Powernoodle Points?
- What is the difference between an organizer and a participant?
- How do I find a specific session?
- How and why would I change the status of my session?
- How do I create questions in my session?
- How many questions can I set up in a session?
- How do I change steps when I am in a session?
- Why run a session over an extended timeframe?
- Where is my Contact Directory?
- How can I sort contacts into groups?
- I sent an invitation in error —can I revoke it?
- I forgot to invite someone. Is it too late to invite them?
- Can I import my contacts from Outlook?
- How do I communicate with others during a session?
- Can I retrieve my session data at any time?
- What happens to the documents I’ve uploaded?
- How can I save / print my data?
- How is the average calculated in the Vote step?
- How is the average of an idea calculated in the Rate step?
- What does it mean to Abstain in the Rate step?
- Is it possible to undo my Abstain in the Rate step?
- How is the average for the Prioritize step calculated?
- Where do I upload and share files and links?
- What file formats can I upload and share as resources?
- Can we put our corporate logo on Powernoodle?
Account Management FAQs
- What does a plan get me?
- How do I create a new account?
- How do I add a new plan within my existing customer account?
- How do I change my password?
- I forgot my password. How do I get back in?
- How can I tell how many organizers are included in my plan?
- How do I purchase additional organizers?
- How do I change the organizers associated with my plan?
- How do I upgrade my existing plan?
- How do I change my plan name?
- Can I run more than one Powernoodle session at a time?
- Can I invite different people to each session?