Help Center for Powernoodle

Need help? Get in touch - 

By phone: 226-333-9000 [1-855-797-6353 toll free Canada and USA]
By email: support@powernoodle.com
Or talk with support by using the Live Chat widget below in the bottom right corner.

New Functionality!
We are always improving Powernoodle by adding new features (and fixing bugs!) to the application. These are some of the key functionality enhancements.

We have enhanced navigation and look-and-feel in the platform. Amongst the changes:
  • All icons (except menu) have been removed from the top title bar, and the title bar is not clickable
  • When in a topic or activity, the menu offers activity-specific options
  • Online support chat is available in the app
  • Activity instructions now slide out from left when user enters activity
  • Bullets and numbered lists are now available in activity instructions
  • View filters now have a Filter button in All Decision Spaces and in an activity space
See the Navigating Powernoodle section below for more info and screenshots of the new interface.



Knowledge Base

  1. Getting Started with Powernoodle 

    1. Creating Your First Decision Space – The Basics
    2. Topics - What they are and how to add them.
    3. Can I add notes and instructions for participants?
    4. How many topics can I have in a Decision Space?
    5. How do I invite Participants to my Decision Space?
  2. Navigating Powernoodle 

    1. All Decision Spaces.
    2. Accessing the Main Menu.
    3. How do I enter a Decision Space?
    4. How do I find a specific Decision Space?
    5. Configuring and Navigating Activities.
  3. Organizer Training  

    1. Organizer Training PDF
  4. Notifications 

    1. How do notifications work in Powernoodle?
    2. Can I opt out of notification emails?
    3. Does the Organizer control notifications for Participants?
  5. Getting Started with Templates 

    1. How to use templates - A video tutorial
    2. What are templates?
    3. How do I use a template?
    4. How do I create a template?
  6. Decision Space Instructions for Templates 

    1. Program/Project Risk & Issue Identification
    2. Program/Project Lessons Learned
    3. Project Evaluation
  7. Activities - Noodle 

    1. What is the "Noodle" activity?
    2. How do I start the Noodle activity?
    3. Do I need to start with Noodle?
    4. How do I add an idea or comment?
  8. Activities - Tag 

    1. What is Tagging?
    2. How do I start the Tag activity?
    3. How do I Tag my ideas?
    4. When can I Tag ideas?
    5. I tagged my idea incorrectly, how do I change it?
  9. Activities - Combine 

    1. Why Combine ideas?
    2. What happens when ideas are combined?
    3. How do I start the Combine step?
    4. How do I combine ideas?
    5. Where can I see which ideas were combined?
  10. Activities - Vote 

    1. What is the Vote activity?
    2. How do I set up the Vote activity?
    3. How do I Vote?
    4. Can I Vote multiple times for one idea?
    5. Can I assign weighted votes?
  11. Activities - Rate 

    1. What is the Rate activity?
    2. How do I set up the Rate activity?
    3. What is the difference between the single and multi options?
    4. How do I Rate?
    5. What does it mean to abstain in Rate?
  12. Activities - Prioritize 

    1. What is the Prioritize activity?
    2. How do I set up the Prioritize activity?
    3. Can I set my own resources to allocate?
    4. How do I prioritize ideas?
    5. How do I filter ideas?
  13. Activities - Actions 

    1. What is the purpose of the Actions activity?
    2. How do I set up the Actions activity?
    3. How do I assign actions?
  14. Advanced Powernoodle Topics 

    1. Can I get a report document from a Decision Space?
    2. What is the difference between Reset and Open functionality?
    3. Why would I reset or reopen an activity?
    4. Can I include HTML, links, or media, in my Decision Spaces?
    5. Can I copy or export ideas to another topic or Decision Space?
  15. Product FAQ 

    1. Can someone else run a Decision Space I created?
    2. Can I import my contacts from Outlook?
    3. How do I add a contact?
    4. I sent an invitation in error, can I revoke it?
    5. I forgot to invite someone, is it too late to invite them?
  16. Account Management FAQ 

    1. Where is my account information?
    2. How do I change my password?
    3. How can I change my plan subscription?
  17. Support FAQ 

    1. Who can I contact if I have a problem with Powernoodle?
    2. What are the system requirements for Powernoodle?
    3. Is there a free trial of Powernoodle?
    4. I am having connection issues. What should I do?
    5. What information should I provide when emailing about a problem?
  18. All articles 

    1. What is the "Noodle" activity?
    2. What is Tagging?
    3. Why Combine ideas?
    4. What is the Vote activity?
    5. What is the Rate activity?
    93 articles 

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