Help Center for Powernoodle

Need help? Get in touch - 

By phone: 226-333-9000 [1-855-797-6353 toll free Canada and USA]
By email: support@powernoodle.com
Or talk with support by using the Live Chat widget below in the bottom right corner.

New Functionality!
We are always improving Powernoodle by adding new features (and fixing bugs!) to the application.

Release for April 4 2015:
The Combine and evaluation activities (Vote, Rate, Prioritize) have new UI controls to make the process more intuitive.These controls expand off the main menu rather than the bottom of the screen, allowing the organizer an non-obscured view of idea tiles. During these activities, participants are informed of what the organizer is doing with a message in place of the I'm Done button.
Together this will give greater clarity into a Decision Space's activity process. See the related sections below for more information and screenshots!

 


Knowledge Base

  1. Navigating Powernoodle 

    1. Powernoodle Participant Walkthrough
    2. All Decision Spaces
    3. Accessing the Main Menu
    4. The Decision Space Homepage for Participants
    5. How do I find a specific Decision Space?
  2. Getting Started with Decision Spaces 

    1. Powernoodle Organizer Walkthrough
    2. How do I create a Decision Space?
    3. The Decision Space Homepage for Organizers
    4. Topics - What they are and how to add them.
    5. Configuring and Navigating Activities.
  3. Notifications 

    1. How do notifications work in Powernoodle?
    2. Can I opt out of notification emails?
    3. Does the Organizer control notifications for Participants?
  4. Getting Started with Templates 

    1. What are templates?
    2. How do I use a template?
    3. How do I create a template?
  5. Activities - Noodle 

    1. What is the Noodle activity?
    2. How do I start the Noodle activity?
    3. Do I need to start with Noodle?
    4. How do I add an idea or comment?
  6. Activities - Tag 

    1. What is Tagging?
    2. How do I start the Tag activity?
    3. How do I Tag my ideas?
    4. When can I Tag ideas?
    5. I tagged my idea incorrectly, how do I change it?
  7. Activities - Combine 

    1. Why Combine ideas?
    2. What happens when ideas are combined?
    3. How do I start the Combine step?
    4. How do I combine ideas?
    5. Where can I see which ideas were combined?
  8. Activities - Vote 

    1. What is the Vote activity?
    2. How do I set up the Vote activity?
    3. How do I Vote?
    4. Can I Vote multiple times for one idea?
    5. Can I assign weighted votes?
  9. Activities - Rate 

    1. What is the Rate activity?
    2. How do I set up the Rate activity?
    3. What is the difference between the single and multi criteria options?
    4. How do I Rate?
    5. What does it mean to abstain in Rate?
  10. Activities - Prioritize 

    1. What is the Prioritize activity?
    2. How do I set up the Prioritize activity?
    3. Can I set my own resources to allocate?
    4. How do I prioritize ideas?
    5. How do I filter ideas?
  11. Activities - Actions 

    1. What is the purpose of the Actions activity?
    2. How do I set up the Actions activity?
    3. How do I assign actions?
  12. Advanced Powernoodle Topics 

    1. What is the difference between Reset and Open functionality?
    2. Why would I reset or reopen an activity?
    3. Can I include HTML, links, or media, in my Decision Spaces?
    4. Can I copy or export ideas to another topic or Decision Space?
  13. Product FAQ 

    1. How do I get into an Activity?
    2. How do I delete a Decision Space?
    3. Can someone else run a Decision Space I created?
    4. Can I lock or restrict access to a Decision Space?
    5. Can I import my contacts from Outlook?
  14. Account Management FAQ 

    1. How do I change my password?
    2. How can I change my plan subscription?
  15. Support FAQ 

    1. Who can I contact if I have a problem with Powernoodle?
    2. What are the system requirements for Powernoodle?
    3. Is there a free trial of Powernoodle?
    4. I am having connection issues. What should I do?
    5. What information should I provide when emailing about a problem?
  16. All articles 

    1. What is the Noodle activity?
    2. What is Tagging?
    3. Why Combine ideas?
    4. What is the Vote activity?
    5. What is the Rate activity?
    93 articles 

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